Privacy Policy

Who we are

Our website address is: https://manta-diving-lanzarote.com.

What personal data we collect and why we collect it

Contact forms

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email/contact forms or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order, order a diving card from PADI or arrange insurance with DAN Europe.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address). PayPal handles the financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Terms and Conditions

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

When you complete a PADI course with us. We provide them with your details to register your course completion so that you receive your certification card.

If you choose to buy the insurance from us. We will provide your name, date of birth, country of origin and email address to DAN Europe so that they can insure you.

How long we retain your data

If you choose to register at check out you are required to give certain information (such as name and email address). This information is used to contact you about the diving and courses on our site in which you have expressed interest.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

For PADI courses we keep your registration paperwork for 7 years to comply with PADI standards.  After this time your paperwork is shredded. After 7 years if you would like to be removed from our database please send us an email.

For guided divers we keep your registration paperwork for 1 year. After this it will be shredded. We keep your details on our database so that when you return to dive with us the checking in process is easier. If you would like to be removed from our database please send us an email.

What rights you have over your data

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Contact information

Contact us: Ben and Rachel at Manta Diving Lanzarote

Address: Calle Juan Carlos I, 6 Local 5, Puerto Del Carmen, Lanzarote, 35510

Email: info@mantadivinglanzarote.com

Additional information

How we protect your data

All data is stored locally, rather than on clouds.

What data breach procedures we have in place

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page. PayPal handles all our online financial transactions.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

What third parties we receive data from

Google Analytics, Facebook and Instagram Analytics